Privacy Policy Overview for Ive Been Voluntold

Last Updated: November 25, 2025

This Privacy Policy describes how Ive Been Voluntold (“the Business,” “we,” “us,” or “our”) collects, uses, and discloses information when you use our website, purchase products from us, or otherwise interact with us.

1. Our Commitment to Your Privacy

At Ive Been Voluntold, we respect your privacy and are committed to protecting the personal information you share with us. Our core business involves creating and selling unique, finished products, and we often photograph these products for marketing and promotional purposes, which is the primary focus of this policy.

2. Information We Collect

We collect information primarily in two categories:

A. Personal Identification Information (PII)

When you make a purchase or contact us, you voluntarily provide us with information, which may include:

Contact Information: Your name, email address, shipping address, and phone number.
Payment Information: Payment details processed through third-party platforms (e.g., credit card number, billing address). Note: We do not directly store or process credit card information.
Communication Content: Any information you provide when contacting us with inquiries, feedback, or custom requests.

B. Product and Image Information

When you order a product, especially a custom or personalized item, we create information relevant to that product:

Finished Product Photos: We take photographs of the completed products, including custom or personalized items, before shipping. These photos are taken for internal quality control, record-keeping, and for the purposes outlined in Section 3.
Product Details: The specifics of your order, including materials used, design choices, and size.

3. How We Use and Share Information

We use the information we collect for the following purposes:

A. Core Business Operations

To process, fulfill, and ship your orders.
To communicate with you about your order, including sending order confirmations and shipping updates.
To respond to your inquiries, customer service requests, or custom order specifications.
To detect and prevent fraudulent transactions and maintain the security of our services.

B. Marketing and Promotion (Product Photos)

The finished products we create are the intellectual property of Ive Been Voluntold in their final presentation, and photos of them may be used for marketing.

We use photos of finished products to showcase our work, craftsmanship, and examples of past orders.
These photos may be posted on our website (e.g., product galleries, shop examples) and across our social media channels (e.g., Instagram, Facebook, Pinterest) for promotional purposes.
No PII will be included in these photos or their captions. We will only use the first or last name, whichever is less identifying to the customer (if the product contains a full name) and will never use your address, or specific identifying information in connection with a product photo posted publicly, unless you have given us explicit, written consent to do so (e.g., a customer testimonial).

4. Consent for Personalized Items

If your product is highly personalized (e.g., includes a full name, specific date, or other details that could identify you or a recipient):

We generally reserve the right to photograph and post finished products to showcase our capability.
If you are concerned about a personalized item being posted publicly, please inform us in the “Notes to Seller” section during checkout or contact us immediately after placing your order.
We will make every reasonable effort to accommodate your request to delay posting the item or, if feasible, not post the item at all.

5. Third-Party Sharing and Disclosure

We only share your PII with third parties to the extent necessary to run our business and comply with the law:

Service Providers: We share necessary information with third parties that perform services for us, such as payment processors (e.g., Shopify Payments, PayPal) and shipping carriers (e.g., USPS, FedEx) to fulfill your order.
Legal Compliance: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court order or government agency).

6. Security

We take reasonable measures to protect your personal information from loss, theft, misuse, unauthorized access, disclosure, alteration, and destruction. However, no internet or email transmission is ever fully secure or error-free. You should use caution whenever submitting information online.

7. Your Rights

Depending on your location, you may have the right to access, correct, or delete the personal information we hold about you. If you wish to exercise any of these rights, please contact us using the information below.

8. Changes to This Policy

We may update this Privacy Policy from time to time. The “Last Updated” date at the top of the policy will be revised when changes are made. We encourage you to review this policy periodically.